Privacy Policy

Last updated on 01st July 2024.

Your Privacy is of paramount importance to us. We are committed to safeguarding your privacy and protecting your Personal Data that is with us. This Privacy Notice outlines the details of the Personal Data we collect and process, how we handle it and the purposes for which we use it. Please read the following carefully to understand our practices regarding your Personal Data.

Throughout this document, the terms “we”, “us”, “our” & “ours” refer to TVS Educational Society (which includes TVS Academy Schools in various locations, T.S. Srinivasan Centre for Polytechnic College & Advanced Training and T.S. Srinivasan Centre for Rural Training). And the terms “you”, “you” and “yours” refer to you (the individual whose Personal Data we are referring to).

What Personal Data Do We Collect, Store and Process?

Categories of Personal Data that we collect, store and process are as follows:

  • Demographic, Identity & Contact Data (for e.g., name, last name, email address, address, phone number).
  • Demographic, Identity & Contact Data (for e.g., name, last name, email address, address, phone number).
  • Communications details (for e.g., communication done through emails)
  • Family and Relationship Details (for e.g., Father’s name, mother’s name, etc.)
  • Admissions, academic, disciplinary and other education-related records (for e.g. Marks, Attendance, previous school attended, board of education, etc.)
  • Generated Data (for e.g., student ID, member ID, etc.)
  • Financial Account Details (for e.g., Bank account details)
  • Online Identifiers and other Technical Data (e.g., IP address, browser type, device identifiers)

Where Do We Collect Your Personal Data From?

We collect your personal data –

  • When you visit our website or social media pages and use the contact us facility.
  • When you fill up and submit your information via the Enquiry form / Registration form/ Admission form.

How Do We Use Your Personal Data?

We use your personal data for the following purposes:

  • If you are sending us a message via the contact us facility, we will collect your personal data to respond to your queries via phone or mail.
  • If you are a website visitor, we process your personal data to optimize your website experience and customize content.
  • If you are a vendor, we collect your personal data for onboarding and invoicing purposes.
  • If you are a prospective employee, we collect your Personal Data for employment evaluation purposes.
  • If you submit your personal data in our registration form for trainees, we will collect your personal data to facilitate your participation in the program for which you have registered for.
  • If you are filling in a registration form/admission form, we process your personal data for the purpose of facilitating your admission to the educational institute.
  • If you are filling out the inquiry form (digital /physical form), we process your personal data for the purpose of informing you about admission openings in the educational institute via phone or email.
  • If you are a student in our educational institute, we process your personal data for the purpose of providing education services and extra-curricular activities to you, and monitoring your progress and educational needs;
  • If your parent is using our Parental Application, we process your personal data for the purpose of communicating announcements, your academic progress, fees payment and attendance.
  • If you are absent or arrive late to the educational institute, we process your personal information to notify your parents/guardians regarding your attendance.
  • Other than as specified above, we will be processing your personal data as and when required until the completion of the education in our institute.

On What Legal Grounds Do We Process Your Personal Data?

We process your Personal Data by relying on one or more of the following legal grounds:

  • You have consented to us processing your personal data for specified reasons
  • In case of minors (below the age of 18), your parent or legal guardian has consented for specified reasons
  • You have voluntarily provided your personal data to contact us.
  • The processing is necessary for compliance with a legal obligation we may have towards other stakeholders like law enforcement agencies, government agencies, regulators, etc.

Where the processing is based on your consent, you have the right to withdraw your consent at any point in time, subject to . Upon receipt of your request to withdraw your consent, the consequences of withdrawal will be communicated to you. In many cases, upon such a withdrawal, we may not be able to continue offering our services to you. You may withdraw your consent by contacting us using the details specified in the ‘Contact Us’ section.

Whom do we share your personal data with?

We may disclose your personal data to:

  • IT Service Providers or other Service Providers rendering services and/or products to us;
  • Parent or legal guardian, to keep them updated on their child’s or ward’s academic progress and performance;
  • Your employer, if your enrollment in the training program was facilitated by them;
    iv. Companies offering jobs, for the purpose of facilitating placements;

We may also share your personal data under the following circumstances:

  • For the purpose of complying with government regulations and fulfilling mandatory disclosure requirements.
  • To respond to court orders or legal process, or quasi-judicial authorities or to establish our legal rights or defend against legal claims.
  • if we are acquired by or merged with another company

Data Storage:
The data collected from you is stored in India. Any Personal Data that we transfer will be protected in accordance with this Privacy Notice.

How Do We Secure Your Personal Data?

We are committed to protecting your Personal Data in our custody. We take reasonable steps to ensure that appropriate physical, technical and managerial safeguards are in place to protect your Personal Data from unauthorized access, alteration, transmission, and deletion. We train our employees in the importance of maintaining the privacy and security of your Personal Data. We ensure that the third parties with whom we share your Personal Data under appropriate contracts take appropriate security measures to protect your Personal Data in line with our policies.

How Do We Use Cookies and other Tracking Mechanisms?

We use cookies and other tracking mechanisms on our website to collect data about you. We use the data collected from cookies and trackers to analyze trends and statistics. This will help us optimize and customize your website experience and to provide better website functionality.

How Long Do We Keep Your Personal Data?

We retain your Personal Data for as long as it is required to fulfil the purposes outlined in this Privacy Notice and for legal or regulatory reasons. We may retain all academic and other relevant non-academic records and information that are required or deemed necessary to be retained for fulfilment of the academic and administrative functions

What Are Your Privacy Rights?

You have certain rights regarding your Personal Data that is with us, and we commit to providing you with them.

  • Right to Access Information: You have the right to get confirmation and access to your Personal Data that is with us along with other supporting information.
  • Right to Correction and Erasure: You have the right to ask us to correction, complete, update and erase your personal data which is stored with us.
  • Right to nominate You have the right to nominate, any other individual, who shall, in the event of your death/ incapacity exercise your rights with respect to the Data Privacy.
  • Right of grievance redressal: You have the right to readily available means of grievance redressal in respect of any act or omission committed by us in relation to your personal data or your rights guaranteed under this act.
  • Right to withdraw consent: You have the right to withdraw your consent at any point of time. However, in some circumstances, we may have to limit the products and services provided to you due to withdrawal of your consent.

If you wish to make a request to exercise any of your rights, you can contact us using the details in the ‘Contact Us’ section of this Privacy Notice.

How Do We Keep This Notice Up to Date?

We regularly review and update our Privacy Notice to ensure it is up-to-date and accurate. Any important changes to this privacy notice will be updated and notified in the website. When we post changes to this Privacy Notice, we will revise the “last updated” date.

Limitation of Liability

To the extent permissible under the law, we shall not be liable for any indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, data, information, or other intangible losses (even if we have been advised of the possibility of such damages), arising out of this Privacy Policy.

Governing Law, Jurisdiction and Dispute Resolution (courts in Chennai will have exclusive jurisdiction)

This Privacy Policy shall be construed and governed by the laws of India without regard to principles of conflict of laws. However, if a dispute resolution mechanism is available under a separate statute relevant to the Privacy laws, that mechanism shall be the primary method for resolving the dispute under this notice. In the absence of such a mechanism, all disputes, differences, claims, controversies and the like, which may arise between the parties to this Privacy Policy, including construction, meaning or operation or effect of the same shall be referred to arbitration of a sole arbitrator to be nominated by the MCCI Arbitration, Mediation and Conciliation Centre (MAMC), at the request of the authorized signatory of either TVS Educational Society or yourself, as the case may be, and such arbitration shall be conducted in accordance with the provisions of the Arbitration and Conciliation Act, 1996, or its statutory amendments, and in accordance with the MAMC’s Rules of Arbitration and Conciliation or its amendments, in English language, and the seat of arbitration shall be at Chennai. The Award passed by the Arbitrator shall be final and binding on both the Parties.

For any interim relief, the courts in Chennai shall have exclusive jurisdiction.

How Do You Contact Us?

For any further queries and complaints related to privacy or exercising your rights, you could reach our Data Protection Officer at the following address,
e-mail to: privacy@tvses.org